After-Hours Authorizations
Normal business hours for prior authorizations and admission authorizations are 8:30a.m. - noon and 1 p.m. - 5 p.m. Monday through Friday.
After-hours authorizations for emergency hospital admissions may be obtained by calling SummaCare's 24-Hour Nurse Line: 800-379-5001.
For weekend nursing home authorizations or inter-facility transfers, call 330-414-1653 from 8:30 a.m. - 5 p.m. on Saturdays, Sundays and holidays.